Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Ecommerce retail
How AI Manages Drop Shipping Supplier Reliability Scoring
Drop shipping margins are thin enough that unreliable suppliers can turn profitable products into money losers. AI scores supplier reliability continuously and routes orders to the best-performing option.
Basel IsmailApr 14, 2026
Logistics transportation
AI for Appointment Scheduling Across Multiple Distribution Centers
Managing delivery appointments across a network of distribution centers requires balancing carrier schedules, dock capacity, and inventory needs. AI coordinates appointments across facilities to optimize the entire network rather than each site in isolation.
Basel IsmailApr 14, 2026
Data security
Managing Third-Party AI Risk in Your Supply Chain
When your vendors use AI, their risks become your risks. Third-party AI risk management requires new vendor assessment approaches.
Basel IsmailApr 14, 2026
Data security
Employee Training on AI Security and Data Handling
68% of privacy professionals now handle AI governance. Effective AI security training covers data handling, prompt injection awareness, and escalation protocols.
Basel IsmailApr 14, 2026
Advisory
The Total Cost of AI Ownership Beyond Licensing Fees
The vendor says their AI platform costs $50,000 per year. Six months later, you have spent $180,000 and the system is still not fully operational. Understanding the true total cost of ownership for AI is about budgeting accurately so the project survives past the pilot stage.
Basel IsmailApr 14, 2026
AI agents
The Role of Knowledge Graphs in Enterprise AI Agent Systems
AI agents without structured business context are guessing. They can process text and generate responses, but they do not understand how your customers relate to your products, how your departments connect to your processes, or how your data systems map to your business logic. Knowledge graphs provide that missing context layer.
Basel IsmailApr 14, 2026
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Automation
Process Mining Reveals What Actually Happens vs What You Think Happens
Ask any operations manager to describe their process and you get a clean, logical sequence. Pull the actual event logs and you see something entirely different.
Basel IsmailApr 14, 2026
Artificial intelligence
Change Management Is Where Most AI Projects Actually Fail
Over 80% of AI projects fail, roughly double the failure rate of non-AI technology projects. The human factors, not the algorithms, account for most of these failures.
Basel IsmailApr 14, 2026
Manufacturing
Automated Kanban Replenishment Using Real-Time Production Data
Traditional kanban cards work but react slowly to demand changes. AI-driven electronic kanban adjusts trigger points and quantities in real time based on actual production pace.
Basel IsmailApr 13, 2026
Law firms
How AI Helps Law Firms Meet Ethical Obligations for Technology Competence
Bar associations increasingly require technology competence. AI tools help attorneys meet this obligation while also improving client service and practice efficiency.
Basel IsmailApr 13, 2026
Healthcare
AI for Orthopedic Implant Tracking and Billing Reconciliation
Orthopedic implants represent some of the highest-cost items in surgical billing, and discrepancies between what was implanted and what was billed are surprisingly common. AI now tracks implants from inventory through surgery to billing.
Basel IsmailApr 13, 2026
Construction
AI for Crane Operation Planning: Wind Speed Prediction and Lift Sequencing
Tower crane operations are weather-dependent and sequence-critical. AI planning tools optimize lift schedules around predicted wind conditions and construction sequencing needs.
Basel IsmailApr 13, 2026
1,319 articles