Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Ecommerce retail
How AI Handles Loyalty Tier Migration Prediction and Engagement
Customers near loyalty tier boundaries represent both an opportunity and a risk. AI predicts tier migration patterns and designs engagement strategies that encourage upward migration while preventing downward slides.
Basel IsmailApr 14, 2026
Logistics transportation
AI for Managing Private Fleet vs Outsourced Transportation Mix
Deciding which freight to run on your private fleet versus outsourcing to carriers involves complex trade-offs. AI optimizes this mix continuously based on cost, service requirements, fleet capacity, and market conditions.
Basel IsmailApr 14, 2026
Manufacturing
Automated Setup Time Prediction for New Product Introduction
Estimating setup times for new products is part art, part guesswork. AI learns from historical setups to predict times accurately, improving production planning for new introductions.
Basel IsmailApr 14, 2026
Law firms
How Firms Use AI for Lateral Partner Due Diligence and Book of Business Analysis
Lateral partner hiring is a high-stakes decision. AI helps firms analyze candidates' books of business, potential conflicts, and practice fit more thoroughly before making an offer.
Basel IsmailApr 14, 2026
Healthcare
AI for Allergy Practice Revenue: Immunotherapy Billing Automation
Allergy immunotherapy billing involves tracking multi-year treatment courses with dose-specific codes, visit frequency requirements, and vial preparation charges. AI systems now manage the full immunotherapy billing workflow automatically.
Basel IsmailApr 14, 2026
Construction
Automated Fuel Consumption Tracking and Optimization for Heavy Equipment Fleets
Fuel is one of the largest variable costs in heavy construction. AI fleet monitoring identifies waste, optimizes usage patterns, and predicts maintenance needs from fuel consumption data.
Basel IsmailApr 14, 2026
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Insurance
AI for Inland Marine Insurance: Tracking and Covering Mobile Equipment
Inland marine insurance covers equipment and property that moves. AI helps underwrite and manage coverage for mobile assets by tracking location, usage, and risk in real time.
Basel IsmailApr 14, 2026
Accounting tax
Evaluating AI Vendors for Accounting: Red Flags and Deal Breakers
The AI market is crowded with big claims. Here is how to separate tools that deliver from those that waste your money.
Basel IsmailApr 14, 2026
Ecommerce retail
AI for In-Store Digital Signage Content Optimization
Digital signage in retail stores can display anything, which means the content choice matters enormously. AI optimizes what appears on every screen based on time of day, traffic patterns, and real-time inventory data.
Basel IsmailApr 14, 2026
Logistics transportation
How AI Handles Shipper-of-Choice Programs to Attract Better Carrier Rates
Carriers prefer working with shippers who make their operations easier. AI helps shippers identify and improve the operational factors that make them attractive to carriers, earning better rates and priority capacity access.
Basel IsmailApr 14, 2026
Manufacturing
AI for Mixed-Model Assembly Line Balancing and Sequencing
Running multiple product variants on one assembly line creates complex balancing problems. AI optimizes the sequence and workload distribution in real time.
Basel IsmailApr 14, 2026
Law firms
AI for Legal Marketing: Identifying Which Practice Areas to Invest In
Law firm marketing budgets are limited. AI analytics help firms identify which practice areas offer the best growth opportunities and where marketing investment will generate the highest return.
Basel IsmailApr 14, 2026
1,319 articles