FirmAdapt

The client management system built around you

Every client's details, jobs and payments on one record.

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Before FirmAdapt
Details in five places
After FirmAdapt
9:41
ClientsEdit
Sarah LeeLee Cleaning Co
callmessagequote
TimelineJobsPayments
  • Deep clean, 14 Oak StBooked for Thu, 10:00
  • $
    Invoice #1038 paid$480, Wednesday
  • M
    Call with MayaWants fortnightly visits
  • Quote Q-218 sentMonday
One record per client

Every client on one record

Client details tend to end up spread across spreadsheets, inboxes, booking apps and whoever's phone took the call. The hub puts each client's details, history, documents, jobs and payments in one place.

  • Contact details and history together
  • Contracts and files attached to the client
  • Jobs and payments side by side

Talk it through with the people who would build it

A free call with the FirmAdapt team. Bring your questions and the tools you use today.

9:41
ClientsEdit
Sarah LeeLee Cleaning Co
callmessagequote
TimelineJobsPayments
  • Deep clean, 14 Oak StBooked for Thu, 10:00
  • $
    Invoice #1038 paid$480, Wednesday
  • M
    Call with MayaWants fortnightly visits
  • Quote Q-218 sentMonday

Anyone on the team can see where a client stands

Open a client and the last conversation, open jobs and what's owed are right there, whoever took the call.

  • Who spoke to the client last, and when
  • Open quotes and unpaid invoices at a glance
  • Notes stay with the business when staff move on
Invoice#1042
QuoteQ-218
Lee Cleaning Co
For
Ben Kowalski
Site
22 Hill Rd, Unit 4
Rate
$65 per visit
Fortnightly clean$65.00
Oven and windows$90.00
Total$155.00
Highlighted fields filled from the client record

Type it once and it fills in everywhere

Every detail gets entered once and then fills itself into quotes, invoices, bookings and reminders.

  • No retyping between apps
  • Quotes go out with the current address
  • Duplicate contacts merged when we move your data in

Add the next system when you're ready

Quote building, invoicing and bookings can all read from the same record, so you can add them one at a time.

  • Starts with the tools you already use
  • One detail updated once, everywhere
  • Each system connects to the same hub

What it looks like in your business

Quotes, site photos and payments on the job

Trades and contractorsExample use

Nobody digs through text threads to find what was agreed or what's still owed.

How we set up your client hub

9:41
Book a call
Free, with the FirmAdapt team
Mon13Tue14Wed15Thu16
09:3011:0014:3016:00
Confirm Tue 14, 14:30
You

Show us how you work today

Free call

On a call, we look at where client details get entered, copied and lost: spreadsheets, inboxes, booking apps and phones.

9:41
Moving your data
37 duplicate contacts merged
Customers_v3.xlsxDone
Contacts export.csvDone
Job notes72%
Invoices 202540%
FirmAdapt

We move your data and build the hub

Done for you

Spreadsheets, contact lists and notes come into one place, with duplicates merged and fields matched to your process.

9:41
Today

Invoice #1042 sent9:02

Filled from Sarah Lee's record

Reminders sent8:30

6 visits tomorrow

New enquiry8:12

Added to the hub as Ben K.
Together

Your team goes live, and we keep it running

Ongoing

We connect quotes, invoices and bookings, then stay on to fix issues and add what you need next.

Questions & answers

How do I get all my client info in one place without paying for an enterprise CRM?

We set up a client hub sized for a small team. Contact details, history, documents, jobs and payments sit on one record, and the setup follows how you already work instead of a vendor's template.

Can you move our clients out of spreadsheets?

Yes. We bring in your spreadsheets, contact lists and notes, merge duplicate contacts and fix details that don't match before your team starts using the hub.

Will it fill in quotes and invoices from our client list?

Yes. Details entered on a client record fill into quotes, invoices, bookings and reminders, so nobody types the same address twice.

Does it connect to our booking app and accounting software?

In most cases, yes. In the working session we look at the tools you already pay for and connect the hub to them where they allow it. If a tool can't connect, you'll know before anything is built.

We tried a CRM before and nobody used it. What's different here?

The hub is built around your current process, with only the fields and steps your team uses. Less to fill in makes it easier for people to keep records up to date.

Who can see client records?

You choose. Access is set up during the build, so you can, for example, let everyone see client history while keeping payment details to the owner or office manager.

See how a client hub would work for your business

Tell us where to send it and we'll record a short video demo for your business.

We use these details to send your video demo. Privacy policy