Privacy Policy

Effective Date: March 12, 2026

This Privacy Policy explains how FirmAdapt LLC collects, uses, and protects your information.

FirmAdapt LLC is committed to protecting your privacy and personal data. We collect only the information necessary to provide our services, we do not sell your personal data to third parties, and we implement industry-standard security measures to safeguard your information.

1. Information We Collect

Information You Provide

• Account registration information: name, email address, and password
• Payment information: processed securely by Stripe (we do not store your credit card numbers)
• Support inquiries and communications you send to us
• Company data submitted for private company audits

Information Collected Automatically

• Usage data: pages visited, features used, searches performed, and audit history
• Device information: browser type, operating system, and screen resolution
• IP address and approximate geographic location
• Language preferences and interface settings

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the FirmAdapt platform and its features
• Process payments and manage your account and subscriptions
• Communicate with you about your account, including service updates and security alerts
• Respond to support requests and inquiries
• Analyze usage patterns to improve user experience and platform performance
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service

3. Data Storage and Security

FirmAdapt takes the security of your data seriously. We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/HTTPS) and sensitive data at rest
• Secure password hashing using industry-standard algorithms
• Regular security reviews and access controls
• Limited employee access to personal data on a need-to-know basis

We do our very best to ensure the highest possible data confidentiality, data quality, data integrity, and data privacy. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We work with the following third-party service providers to operate our platform:

• Stripe: Payment processing. Stripe handles all credit card and payment information under their own privacy policy. We do not store your full payment card details.
• Hosting Providers: Our servers are hosted on secure infrastructure with industry-standard protections.
• AI Services: We use AI models to generate analysis and insights. Queries sent to AI providers do not include your personal information.

We do NOT sell, rent, or trade your personal information to any third party for marketing purposes.

5. Cookies and Local Storage

FirmAdapt uses minimal cookies and browser local storage for essential functionality:

• Authentication tokens: To keep you logged in securely
• Language preference: To remember your selected language across sessions
• Theme preference: To remember your display preferences

We do not use tracking cookies for advertising purposes. You can clear cookies and local storage through your browser settings at any time.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Specifically:

• Account data is retained for the lifetime of your account and for a reasonable period after account deletion for legal and operational purposes
• Audit and analysis results are cached for service performance and may be retained for up to 30 days
• Payment records are retained as required by applicable tax and financial regulations
• Usage logs are retained for up to 12 months for security and analytics purposes

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Update or correct inaccurate personal data through your account settings
• Right to Deletion: Request deletion of your account and personal data
• Right to Data Portability: Request an export of your personal data in a machine-readable format
• Right to Opt-Out: Opt out of non-essential communications at any time

To exercise any of these rights, please contact us at support@firmadapt.com. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us at support@firmadapt.com.

9. International Users

FirmAdapt is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.

By using the Service, you consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on the Service and updating the "Effective Date" at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: