FirmAdapt

Client onboarding automation that collects everything first time

One link. Every form, file and signature.

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Prefer to talk it through? Book a call

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9:41
Welcome, Sam
Mortgage fact-find
Personal detailsComplete✓
Last 3 payslipsUploaded✓
Bank statementsUploaded✓
Signed declarationWaiting
Sign and finish

One link for every new client

New clients fill in their details, upload documents and sign forms from a phone or laptop, in one flow.

  • Details, documents and signatures together
  • Works on any phone
  • Your branding and questions

Talk it through with the people who would build it

A free call with the FirmAdapt team. Bring your questions and the tools you use today.

Before FirmAdapt
Chasing by email
After FirmAdapt
9:41
Sam Wilson
Fact-find checklist
+
Photo ID
Received
+
3 payslips
Received
+
Bank statements
Received
!
Signed declaration
Reminder sent
Complete before day one

Missing items chased for you

The system checks what's missing and sends friendly reminders until the file is complete, so nobody spends the week chasing.

  • Knows exactly what's outstanding
  • Friendly reminders on a schedule
  • Stops once everything is in

Intake completenow

New patient, Tue 9:00

Consent signed5m

Treatment plan

History uploaded1h

Ready to review

Intake forms before the first appointment

A clinic has each patient's intake forms and history before they arrive, so the first appointment starts on time.

  • History and consent forms collected
  • Answers ready for the practitioner
  • Fewer clipboards at the front desk

Everything lands in the client's record

Answers and files go straight into the right client record, so the first meeting starts on the real work.

  • Files named and sorted
  • Answers saved to the record
  • No re-keying from email

What it looks like in your business

The fact-find comes back complete

Mortgage brokersExample use

Payslips, statements and ID arrive in one place, with reminders for anything missing.

How we set up your onboarding

9:41
Book a call
Free, with the FirmAdapt team
Mon13Tue14Wed15Thu16
09:3011:0014:3016:00
Confirm Tue 14, 14:30
You

Show us how it works today

Free call

On a call, we look at what you need from new clients and how long it takes to get it.

9:41
Building your flow
New client onboarding
QuestionsDone
Document checklistDone
SignaturesDone
Reminder schedule75%
FirmAdapt

We build your onboarding link

Done for you

Your questions, documents and signature steps go into one flow with reminders built in.

9:41
Today

File complete14:20

Sam Wilson

Reminder sent9:00

2 clients, 1 item each

Forms signed8:15

New patient intake
Together

Files arrive complete

Ongoing

New clients finish onboarding on their own while you see who still owes what.

Questions & answers

How do I get clients to upload everything in one place?

Each new client gets one link where they fill in details, upload documents and sign forms from their phone or laptop.

Can it remind clients about missing documents?

Yes. It knows what's outstanding and sends friendly reminders on a schedule until the file is complete.

How do we onboard clients without a full-time admin?

The collecting and chasing happen automatically, so your team only steps in when a person is needed.

Where do the documents go?

Straight into the client's record, named and sorted, instead of sitting in an email inbox.

Will clients find it easy to use?

The flow works on any phone, asks only what you need and shows clients what's left to do.

See how hands-free onboarding would work for your business

Tell us where to send it and we'll record a short video demo for your business.

We use these details to send your video demo. Privacy policy