An online ordering system for custom and everyday orders
Every order in one queue, details complete.
Prefer to talk it through? Book a call
DemandLabs
CosmeticComplyEventAnalytics
Orders and payment on your own page
Customers order and pay on your own page for pickup or delivery, without a full online store.
- Pickup and delivery options
- Payment taken at order
- Your menu or catalog, your prices
Talk it through with the people who would build it
A free call with the FirmAdapt team. Bring your questions and the tools you use today.
Phone, email and DM orders in one queue
Orders that arrive by phone, email or social message land in the same queue as online orders.
- One list for every channel
- Nothing lost in DMs
- Due dates and status on each order
Custom orders without the back-and-forth
A guided form collects sizes, measurements, colours and dates up front, so you can start without fifteen messages.
- The questions you always ask
- Photos and references attached
- Deposits taken with the order
Standing orderFri
Cafe Uno, 40 loavesInvoice sentFri
Wholesale, weeklyNew custom ordernow
Cake, Sat 18 OctWholesale and regular orders handled too
Wholesale customers can order on a schedule, and repeat orders don't need retyping.
- Standing orders on a schedule
- Wholesale price lists
- Invoices generated from orders
What it looks like in your business
Celebration cakes and wholesale orders in one place
Custom cakes, daily orders and wholesale customers share one queue.
How we set up your online ordering
Show us how it works today
On a call, we look at how orders arrive, what you need to know for custom work and how you take payment.
We build your order page and queue
Your products, options and custom-order questions go into one page, with every channel feeding one queue.
New order21:40
Paid, pickup SatDeposit received14:15
Wedding flowersStanding orderFri
Cafe UnoOrders arrive complete and paid
Customers order on their own, and you work from one list with every detail.
Questions & answers
How do I set up a custom order form that asks for size, flavour and date?
A guided form asks your usual questions up front, takes a deposit and adds the order to your queue.
How do I get Instagram orders into one list?
Orders from social messages, email and phone land in the same queue as online orders.
Can customers order and pay online for pickup without a full website?
Yes. You get your own ordering page with payment and pickup or delivery options.
Can it handle wholesale customers?
Yes. Wholesale price lists and standing orders can run on a schedule, with invoices from each order.
Do I need an online store platform for this?
No. The ordering page is built around what you sell and how you work.
See how online ordering would work for your business
Tell us where to send it and we'll record a short video demo for your business.