FirmAdapt

An online booking system with reminders that cut no-shows

Real availability, booked in a few taps.

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Prefer to talk it through? Book a call

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9:41
Book an appointment
Physiotherapy, 45 min
Mon13Tue14Wed15Thu16
9:30
AvailableSarah, physio
11:00
AvailableJames, physio
14:15
AvailableSarah, physio

Booked any hour in a few taps

Customers see your real availability and book in a few taps, day or night, without a phone call.

  • Live availability from your calendar
  • Works on any phone
  • Your services, staff and times

Talk it through with the people who would build it

A free call with the FirmAdapt team. Bring your questions and the tools you use today.

9:41
Book
Confirm booking
ServiceDeep tissue massage✓
WhenSat 11:00✓
Deposit$30 by card✓
9:41
Reminder
Bodyworks ClinicText message

Reminder: your massage is tomorrow at 11:00. Reply C to cancel.

See you then!

9:41
Waitlist
Today

Slot freed9:02

Sat 11:00 cancelled

Offered to waitlist9:02

3 people

Slot filled9:10

Ana, booked

Deposits that make people turn up

Take a deposit at booking if you want one, so last-minute no-shows don't cost you the slot.

  • Deposit amount you choose
  • Card payment at booking
  • Cancellation terms shown up front

Reminder sent18:00

14 appointments tomorrow

Rescheduled17:42

Tom, Tue to Thu

Confirmed17:30

Maria, 9:30

Reminders by text and email

Confirmations and reminders go out ahead of each appointment, so fewer people forget.

  • Confirmation at booking
  • Reminders before the day
  • Easy reschedule links

Slot fillednow

From the waitlist

Cancelled slots offered to the waitlist

When someone cancels, the slot goes to the next person on your waitlist, so your calendar stays full.

  • Waitlist offered automatically
  • First to accept gets the slot
  • Fewer gaps in the day

What it looks like in your business

Fewer no-shows and a fuller calendar

ClinicsExample use

Deposits and reminders keep appointments, and cancellations go to the waitlist.

How we set up your online booking

9:41
Book a call
Free, with the FirmAdapt team
Mon13Tue14Wed15Thu16
09:3011:0014:3016:00
Confirm Tue 14, 14:30
You

Show us how it works today

Free call

On a call, we look at how bookings come in today, your no-show rate and how your calendar is run.

9:41
Setting up booking
Services and staff
Services and pricesDone
Staff calendarsDone
DepositsDone
Reminders80%
FirmAdapt

We set up booking, deposits and reminders

Done for you

Your services, staff, hours and deposit rules go into a booking page connected to your calendar.

9:41
Today

New booking22:14

Online, 22:14

Reminders sent18:00

14 for tomorrow

Waitlist filled9:10

Sat 11:00
Together

Bookings come in, gaps get filled

Ongoing

Customers book themselves, reminders go out and the waitlist fills cancellations.

Questions & answers

How do I let clients book online and see my real availability?

Your booking page reads your live calendar, so customers only see times that are actually free.

How do you take a deposit at booking?

A card deposit can be taken when the booking is made, with your cancellation terms shown up front.

Can it text clients a reminder the day before?

Yes. Confirmations and reminders go out by text and email on the schedule you choose.

What happens when someone cancels?

The slot is offered to the next person on your waitlist, and the first to accept takes it.

Will it work for a practice with several practitioners?

Yes. Each practitioner's services and hours are set up, and customers can choose who they see.

See how online booking would work for your business

Tell us where to send it and we'll record a short video demo for your business.

We use these details to send your video demo. Privacy policy