Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Insurance
AI for Title Insurance: Automated Title Search and Defect Detection
Title insurance depends on thorough title searches to identify ownership issues and liens. AI automates the search process and catches defects that manual review might miss.
Basel IsmailApr 15, 2026
Accounting tax
How Firms Integrate AI With Thomson Reuters and CCH Axcess
Most accounting firms run on Thomson Reuters or CCH Axcess. AI tools need to work with these platforms, not replace them.
Basel IsmailApr 15, 2026
Ecommerce retail
AI for Retail Shrinkage Prediction and Loss Prevention
Retail shrinkage from theft, fraud, and operational errors costs the industry billions annually. AI predicts where and when losses are most likely to occur and focuses prevention resources accordingly.
Basel IsmailApr 15, 2026
Logistics transportation
How AI Handles Seasonal Capacity Crunch Planning for Peak Shipping Periods
Peak shipping seasons expose capacity gaps that steady-state planning does not anticipate. AI uses historical patterns, demand forecasts, and market intelligence to build capacity plans that prevent service failures during your busiest periods.
Basel IsmailApr 15, 2026
Manufacturing
AI for Capacity Planning When Demand Exceeds Current Capability
When demand outstrips capacity, the decisions get hard fast. AI models the tradeoffs between overtime, outsourcing, new equipment, and order prioritization.
Basel IsmailApr 15, 2026
Healthcare
Automated Patient Demographic Verification and Registration Cleanup
Inaccurate patient demographics cause claim denials, returned mail, and failed patient outreach. Automated verification systems now validate and correct demographic data continuously using external databases.
Basel IsmailApr 15, 2026
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Law firms
AI for Legal Process Outsourcing Quality Control and Vendor Management
Law firms that use LPO vendors need robust quality control. AI monitors outsourced work product quality, flags inconsistencies, and helps manage vendor performance across engagements.
Basel IsmailApr 15, 2026
Construction
How AI Handles Temporary Power and Utility Planning for Large Project Sites
Temporary power distribution on large construction sites is a logistics puzzle that gets more complex as the project progresses. AI planning tools optimize layouts and load management.
Basel IsmailApr 15, 2026
Insurance
How AI Manages Multi-Carrier Policy Coordination for Large Accounts
Large commercial accounts often have coverage from multiple carriers. AI coordinates across policies and carriers to ensure complete coverage and efficient claims handling.
Basel IsmailApr 15, 2026
Accounting tax
AI for QuickBooks Cleanup Projects: Automating the Most Tedious Client Work
QuickBooks cleanup projects are labor-intensive and often underpriced. AI automation makes them faster and more profitable.
Basel IsmailApr 15, 2026
Ecommerce retail
Automated Purchase Order Splitting for Multi-Supplier Product Lines
When you source the same product from multiple suppliers, splitting purchase orders optimally is a complex balancing act. AI handles the math, considering cost, reliability, lead time, and risk diversification.
Basel IsmailApr 15, 2026
Logistics transportation
Automated Customer Delivery Notification and Communication Workflows
Customers expect real-time visibility into their deliveries. AI automates the communication workflow, sending proactive notifications at each milestone and handling exceptions without requiring manual intervention from your customer service team.
Basel IsmailApr 15, 2026
1,319 articles