Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Insurance
AI for Market Conduct Exam Preparation and Response
State market conduct examinations can be disruptive and expensive. AI helps carriers prepare for exams proactively and respond to examiner requests efficiently.
Basel IsmailApr 13, 2026
Construction
AI for Joint Venture Project Financial Reporting and Allocation
Joint venture construction projects create unique financial reporting challenges. AI handles the allocation formulas and dual reporting requirements that make JV accounting complex.
Basel IsmailApr 13, 2026
Ecommerce retail
AI for Retail Lease Negotiation: Using Sales Performance Data to Negotiate Rent
Retail rent negotiations have traditionally relied on broker intuition and market comps. AI gives tenants data-driven leverage by connecting store performance data to fair market rent calculations.
Basel IsmailApr 13, 2026
Logistics transportation
How AI Helps Carriers Meet EPA SmartWay Partnership Requirements
SmartWay partnership is becoming table stakes for carriers that want to haul freight for sustainability-conscious shippers. AI helps carriers collect the data, track the metrics, and generate the reports that SmartWay requires.
Basel IsmailApr 13, 2026
AI agents
When to Use AI Employees and When to Keep Humans in the Loop
A practical framework for deciding which tasks belong to AI employees and which require human judgment, creativity, and emotional intelligence.
Basel IsmailApr 13, 2026
Artificial intelligence
AI Governance Frameworks for Responsible Enterprise Deployment
Deploying AI without governance is like deploying software without version control. It works until it does not, and when things go wrong, you have no way to understand what happened, why, or how to fix it.
Basel IsmailApr 13, 2026
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AI agents
How AI Agents Coordinate Across Departments
A customer places an order. Within seconds, a sales agent qualifies it, an operations agent triggers fulfillment, a finance agent generates the invoice, and a support agent sends confirmation. No human touched the process. No email sat in a queue. This is cross-departmental AI coordination, and the organizations deploying it are seeing 4x to 7x improvements in conversion rates.
Basel IsmailApr 13, 2026
Artificial intelligence
Data Quality as a Foundation for AI Accuracy
AI systems are only as good as their data. Poor data quality leads to wrong decisions, biased outputs, and failed automation projects.
Basel IsmailApr 13, 2026
Artificial intelligence
Audit Trails and Explainability for AI-Driven Business Decisions
AI-driven business decisions require clear audit trails and explainable reasoning to satisfy regulatory requirements and build stakeholder trust.
Basel IsmailApr 13, 2026
AI agents
Scaling Operations Without Scaling Headcount
How companies are breaking the traditional link between revenue growth and headcount growth by deploying AI employees to handle operational scaling.
Basel IsmailApr 13, 2026
Manufacturing
AI for Managing Bill of Materials Changes Across Product Revisions
BOM changes propagate through purchasing, production, and inventory in complex ways. AI tracks the ripple effects and ensures nothing falls through the cracks.
Basel IsmailApr 12, 2026
Accounting tax
Technology ROI Calculator: What AI Tools Actually Save Per Staff Hour
Most firms buy AI tools based on marketing promises. Here is how to calculate the actual return on investment using your own time and billing data.
Basel IsmailApr 12, 2026
1,319 articles