Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Healthcare
Automated Patient Recall Systems for Preventive Care Compliance
Preventive care recall is one of those operational tasks that practices know they should do better but rarely have the bandwidth for. Automated systems now track due dates, contact patients through their preferred channels, and schedule follow-up visits without staff intervention.
Basel IsmailApr 5, 2026
Insurance
Automated Return-to-Work Program Management in Workers Compensation
Getting injured workers back to productive employment faster is the single biggest lever in workers comp cost control. AI makes return-to-work programs systematic instead of ad hoc.
Basel IsmailApr 5, 2026
Logistics transportation
How AI Helps Carriers Prepare for FMCSA Safety Audits
An FMCSA safety audit can be a straightforward review or a weeks-long ordeal depending on how prepared you are. AI audit preparation tools organize your documentation, identify gaps before the auditor does, and simulate the audit process so nothing catches you off guard.
Basel IsmailApr 5, 2026
Ecommerce retail
How AI Handles Real-Time Delivery Promise Dates Based on Inventory and Carrier Capacity
The delivery date shown on your product page directly impacts conversion rate. AI calculates accurate, real-time delivery promises by factoring in inventory location, carrier capacity, and fulfillment constraints.
Basel IsmailApr 5, 2026
Accounting tax
State Income Tax Apportionment Automation for Multi-State Businesses
Multi-state income tax apportionment is a compliance headache that grows with every new state a client operates in. Automation makes it manageable and catches errors humans miss.
Basel IsmailApr 5, 2026
Law firms
AI for ERISA Benefits Litigation: Pattern Detection in Plan Administration
ERISA litigation hinges on identifying patterns in how benefit plans are administered. AI helps attorneys detect systematic issues that would take weeks to find manually.
Basel IsmailApr 5, 2026
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Construction
Automated Resource Leveling Across Multiple Concurrent Construction Projects
Managing labor, equipment, and materials across several active jobsites is one of the hardest problems in construction. AI resource leveling tools are making it tractable.
Basel IsmailApr 5, 2026
Healthcare
How Radiology Practices Use AI to Reduce Billing Lag From 14 Days to 2
Radiology billing has always suffered from a long gap between the study being read and the claim being submitted. AI closes that gap by automating charge capture, code selection, and claim generation in near real time.
Basel IsmailApr 5, 2026
Insurance
AI for Construction Defect Claims: Identifying Responsible Parties at Scale
Construction defect claims involve dozens of subcontractors, years of documentation, and complex liability chains. AI helps carriers sort through the mess and identify who is actually responsible.
Basel IsmailApr 5, 2026
Logistics transportation
Automated CSA Score Monitoring and BASIC Category Improvement Planning
Your CSA scores affect everything from insurance costs to shipper relationships. AI systems that continuously monitor BASIC category scores and generate targeted improvement plans help carriers stay ahead of intervention thresholds instead of scrambling after a bad inspection.
Basel IsmailApr 5, 2026
Ecommerce retail
AI for Retail Store Layout Optimization Using Foot Traffic Heatmap Analysis
Store layout decisions are traditionally based on merchandising instinct and industry convention. AI-powered heatmap analysis replaces guesswork with data about how customers actually move through your space.
Basel IsmailApr 5, 2026
Accounting tax
Automating the Trial Balance to Financial Statement Workflow
The trial balance to financial statement process involves dozens of manual steps, mapping decisions, and formatting tasks. AI turns it into a one-click operation.
Basel IsmailApr 5, 2026
1,319 articles