Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Ecommerce retail
How AI Handles Real-Time Product Availability Messaging on Product Pages
The availability message on your product page is more than informational. It is a conversion lever. AI dynamically adjusts availability messaging to create urgency, set expectations, and reduce abandonment.
Basel IsmailApr 16, 2026
Logistics transportation
AI for Real-Time Visibility Platform Integration Across Multiple Carriers
Tracking shipments across multiple carriers, each with different tracking systems and data formats, is a visibility nightmare. AI integrates data from all carriers into a single normalized view that shows where everything is and when it will arrive.
Basel IsmailApr 16, 2026
Manufacturing
How AI Manages Peak Demand Charges by Shifting Non-Critical Loads
Peak demand charges can account for 30-50% of a factory electricity bill. AI identifies shiftable loads and orchestrates them to flatten the demand profile.
Basel IsmailApr 16, 2026
Law firms
How AI Assists With Jury Selection Research and Voir Dire Preparation
Effective jury selection requires understanding juror backgrounds and attitudes. AI helps trial attorneys research juror pools and prepare more targeted voir dire questions.
Basel IsmailApr 16, 2026
Construction
AI for Mass Timber Construction: Connection Design Optimization
Mass timber construction is growing fast, but connection design remains complex. AI optimization tools find the most efficient connection solutions for CLT, glulam, and hybrid structures.
Basel IsmailApr 16, 2026
Accounting tax
How AI Bridges the Gap Between Desktop and Cloud Accounting for Legacy Clients
Some clients are not ready to abandon their desktop software. AI can bridge the gap, giving firms cloud-level access to data without forcing a platform change.
Basel IsmailApr 16, 2026
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Healthcare
AI for Pharmacy Benefit Verification and Prior Authorization in Specialty Clinics
Specialty medications require benefit investigation before prescribing and prior authorization before dispensing. AI systems now handle the entire pharmacy benefit workflow from coverage determination through approval tracking.
Basel IsmailApr 16, 2026
Insurance
AI for Insurance Product Design: Using Claims Data to Build Better Coverage
The best insurance products are designed around actual loss patterns. AI mines claims data to identify coverage gaps, demand patterns, and opportunities for products that better serve the market.
Basel IsmailApr 16, 2026
Ecommerce retail
AI for Customer Cohort Analysis and Targeted Reactivation Campaigns
Treating all customers the same is the fastest way to waste your marketing budget. AI segments customers into behavioral cohorts and designs reactivation strategies specific to each group.
Basel IsmailApr 16, 2026
Logistics transportation
How AI Manages Transportation Network Design and Optimization
Your transportation network structure determines a large portion of your logistics costs. AI network optimization evaluates facility locations, lane structures, and mode choices to design networks that minimize total cost while meeting service requirements.
Basel IsmailApr 16, 2026
Automation
Vendor Consolidation as a Cost Reduction Strategy
The average enterprise uses 300+ SaaS tools, roughly 40% redundant or underused. Systematic vendor consolidation saves 15-30% on software spend while improving data flow and security.
Basel IsmailApr 16, 2026
Automation
Operational Waste Detection Across Departments
Knowledge workers waste an average of 8 hours per week on duplicate or unnecessary tasks. Lean principles applied to office work reveal waste hiding in approval chains, reports, and workflows.
Basel IsmailApr 16, 2026
1,319 articles