Field notes on AI in business
Practical writing on AI, automation and the day-to-day work of running a business. From the team that builds and runs AI systems.
Insurance
AI for Group Benefits Administration: Open Enrollment Automation
Open enrollment is the most operationally intense period for group benefits administrators. AI automates plan comparison, employee communication, and enrollment processing to handle the annual surge.
Basel IsmailApr 17, 2026
Construction
How AI Handles Airport Construction Phasing to Minimize Operational Disruption
Airport construction must maintain flight operations, passenger flow, and security throughout the project. AI phasing tools find construction sequences that minimize the disruption to all three.
Basel IsmailApr 17, 2026
Ecommerce retail
AI for Predicting Seasonal Staffing Needs Based on Historical Order Patterns
Seasonal hiring is always a gamble. Hire too many people too early and you waste payroll. Hire too few too late and you cannot keep up. AI uses historical patterns to get the timing and headcount right.
Basel IsmailApr 17, 2026
Logistics transportation
How AI Manages Delivery Window Compliance and On-Time Performance Tracking
Meeting delivery windows is the most visible measure of logistics performance. AI tracks on-time performance at a granular level, identifies the root causes of late deliveries, and provides the operational intelligence to improve compliance rates.
Basel IsmailApr 17, 2026
Manufacturing
How AI Monitors Noise Levels and Predicts Hearing Exposure Risk
Noise-induced hearing loss is irreversible and affects millions of manufacturing workers. AI dosimetry tracks real-time exposure and warns before daily limits are exceeded.
Basel IsmailApr 17, 2026
Law firms
AI for Insurance Recovery: Matching Policy Terms to Covered Losses
Policyholder attorneys need to match complex loss facts against policy language across multiple coverage lines. AI automates this analysis, identifying coverage that might otherwise be missed.
Basel IsmailApr 17, 2026
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Accounting tax
The Future of Accounting Technology: Where AI Investment Makes Sense Today vs Premature
Not every AI application is ready for accounting. Here is where the technology is mature enough to invest today and where it is better to wait.
Basel IsmailApr 17, 2026
Healthcare
Automated Compliance Training Tracking and Certification Management
Healthcare organizations must track compliance training for hundreds or thousands of employees across dozens of required topics. Automated systems now manage assignment, completion tracking, certification, and audit reporting.
Basel IsmailApr 17, 2026
Insurance
Automated Reinsurance Recoverable Calculations and Dispute Resolution
Reinsurance recoverables represent billions in carrier balance sheet assets. AI automates the calculation of what reinsurers owe and helps resolve disputes that delay collection.
Basel IsmailApr 17, 2026
Construction
AI for Wastewater Treatment Plant Construction: Process Equipment Coordination
Wastewater treatment plant construction involves complex process equipment that must be precisely coordinated with civil, structural, and piping work. AI manages these interdependencies.
Basel IsmailApr 17, 2026
Ecommerce retail
Automated Damage Claim Filing With Carriers for Shipping Losses
Filing damage claims with carriers is tedious, time-consuming, and easy to neglect. AI automates the documentation, filing, and follow-up process, recovering money that most businesses leave on the table.
Basel IsmailApr 17, 2026
Logistics transportation
Automated Pallet Exchange and Tracking Across Supply Chain Partners
Pallet exchange programs lose track of millions of pallets annually. AI tracks pallet movements across supply chain partners, reconciles exchange balances, and identifies where pallets are being lost or hoarded.
Basel IsmailApr 17, 2026
1,319 articles